Questions, answered.

Choose a color and size on the product page, add the piece to your bag, and complete payment through Shopify’s secure checkout. An order confirmation is sent to the email used at checkout.

Producing after purchase lets Tirreno keep a focused collection and avoid carrying unnecessary inventory. It also means production begins specifically for your order.

Reply to your Shopify order confirmation as soon as possible. Because production can begin quickly, a change or cancellation cannot be guaranteed once fulfillment is underway.

Start with your usual size, then read the fit notes on the product page and compare a garment you already own with the measurements in the Tirreno fit guide.

Available options are shown live on each product page. A combination that cannot be selected is not currently available through the connected fulfillment catalog.

Tirreno garments are produced and decorated through fulfillment partners. Country of origin can vary by product and is shown on the garment label or product information where supplied. Tirreno does not make a blanket “Made in USA” claim.

Follow the care label inside the garment. As a general rule, wash gently with similar colors, avoid high heat, and do not iron directly over embroidery.

Because pieces are produced to order, fulfillment happens before transit. A tracking email is sent when the order leaves the facility; that message is the best source for the latest delivery estimate.

Shipping cost is calculated and shown in Shopify checkout before payment, based on the destination and available service.

Reply to your order confirmation promptly with the order number, a short explanation, and clear photos. Do not send the item back until the correct next step is confirmed.

Contact Tirreno before returning anything so eligibility and the correct return route can be confirmed. Produced-to-order items may have different conditions from stocked merchandise.

No. Shopify checkout can be completed without Tirreno membership. An account is useful for membership preferences and future benefits, but it is not a condition of purchase.

No. Email updates require a separate, unchecked consent choice. You can create an account without joining the newsletter, and you can unsubscribe from marketing messages later.

Never include a full payment-card number, password, or one-time checkout code. For an order question, the order number and checkout email are enough to begin.

Yes. Choose the relevant inquiry type on the Contact page. The form gives the message a reference and routes it separately from order support.